The Platform Your Church Will Grow Into
Confide is built around a simple idea: your infrastructure should grow with your ministry — not your headcount. From media and AI to security and integrations, here's a closer look at what the platform can do.
Enterprise Security
Advanced security features for organizations with strict compliance requirements
Single Sign-On (SSO)
Seamless integration with your existing identity providers including Google Workspace, Microsoft 365, and SAML providers.
- Reduce password fatigue for staff
- Centralized access management
- Enhanced security with enterprise identity providers
- Simplified onboarding and offboarding
Advanced Multi-Factor Authentication
Enterprise-grade MFA with hardware tokens, biometric authentication, and conditional access policies.
- Hardware security key support
- Biometric authentication options
- Conditional access based on location/device
- Risk-based authentication
Data-at-Rest Encryption
Optional encryption for all stored data with customer-managed encryption keys for maximum security.
- AES-256 encryption for all stored data
- Customer-managed encryption keys
- Compliance with HIPAA, SOX, and other regulations
- Zero-knowledge architecture options
Advanced Audit Trails
Comprehensive logging and monitoring with detailed forensic capabilities and compliance reporting.
- Detailed forensic audit logs
- Real-time security monitoring
- Compliance reporting automation
- Custom audit trail retention policies
Priority Support
Dedicated support resources for mission-critical church operations
Dedicated Support Representative
A dedicated customer success manager who knows your church and can provide personalized assistance.
- Single point of contact for all support needs
- Proactive account monitoring and optimization
- Quarterly business reviews and planning sessions
- Direct access to product development team
Priority Support
Dedicated account manager support with priority assistance during extended business hours.
- Dedicated account manager with personal assistance
- Priority queue for faster response times
- Screen sharing and remote assistance
- Priority email and chat support for urgent issues
Implementation Assistance
White-glove onboarding and implementation support to ensure successful deployment.
- Dedicated implementation specialist
- Custom data migration assistance
- Staff training and certification programs
- Go-live support and monitoring
Advanced Analytics & AI
Intelligent insights and predictive analytics to drive church growth and engagement
Predictive Analytics
AI-powered insights to predict member engagement, giving patterns, and attendance trends.
- Member engagement risk scoring
- Giving pattern analysis and forecasting
- Attendance trend predictions
- Churn risk identification and prevention
Advanced Member Engagement Scoring
Sophisticated algorithms to identify engagement levels and recommend targeted interventions.
- Multi-dimensional engagement scoring
- Automated intervention recommendations
- Engagement trend analysis over time
- Personalized outreach suggestions
Custom Reporting Dashboards
Build unlimited custom dashboards with advanced visualization and real-time data.
- Drag-and-drop dashboard builder
- Real-time data visualization
- Custom KPI tracking and alerts
- Executive summary reports
AI-Powered Sermon Recommendations
Advanced AI that analyzes congregation needs and suggests relevant sermon topics and resources.
- Congregation sentiment analysis
- Topical sermon suggestions based on church data
- Resource recommendations from extensive library
- Seasonal and event-based content suggestions
Enterprise Integrations
Advanced integrations and customization options for complex organizational needs
Advanced Accounting Integrations
Deep integrations with enterprise accounting systems including QuickBooks Enterprise, Sage, and NetSuite.
- Real-time financial data synchronization
- Advanced chart of accounts mapping
- Multi-entity and fund accounting support
- Automated reconciliation and reporting
Custom API Access
Full API access with custom endpoints and webhooks for advanced integrations and automation.
- RESTful API with comprehensive documentation
- Custom webhook configurations
- Rate limiting and authentication controls
White-Label Options
Customize the platform with your church's branding and domain for a seamless experience.
- Custom domain and SSL certificates
- Complete branding customization
- Custom login pages and workflows
Advanced Media Features
Advanced media capabilities for enhanced worship experiences
RTMP Livestream Integration
Seamless livestream integration with RTMP endpoint support for connecting your existing streaming setup directly to Confide.
- RTMP endpoint for streaming software integration
- Compatible with OBS, Wirecast, and other streaming tools
- Stream directly to our platform
- Integrated viewer engagement and chat features
Advanced Media Storage
Scalable media storage with advanced organization, search, and distribution capabilities.
- Additional cloud storage for media files
- Advanced tagging and search capabilities
- Automated transcription and indexing
- Content delivery network (CDN) distribution
Branded Livestream Integration
Customize your livestream viewer experience with branded elements and integrated engagement features.
- Custom branded stream player and interface
- Church logo and branding integration
- Branded chat and engagement features
- Custom donation integration during streams
Compliance & Governance
Advanced compliance and governance features for larger organizations
Advanced Data Retention Policies
Sophisticated data lifecycle management with automated retention and deletion policies.
- Customizable retention schedules by data type
- Automated data archival and deletion
- Legal hold and litigation support
- Compliance reporting and documentation
Enhanced Backup Options
Enterprise-grade backup and disaster recovery with multiple geographic locations and instant recovery.
- Multi-region backup replication
- Point-in-time recovery capabilities
- Instant failover and disaster recovery
- Backup verification and testing
Compliance Reporting
Automated compliance reporting for larger organizations with regulatory requirements.
- Automated regulatory compliance reports
- Custom compliance dashboard and monitoring
- Audit trail export and documentation
- Third-party compliance verification
One Platform. Not a Stack of Apps.
The industry default is to bolt together a ChMS, a streaming tool, a podcast host, an AI writing tool, and a giving platform — each with its own login, bill, and data silo. Confide is built differently.
Confide
- One platform: ChMS, media, AI, giving — unified
- Member data, sermon data, and giving data all talk to each other
- Predictable, infrastructure-based pricing — never per-seat
- AI is embedded in the workflow, not a separate subscription
Typical App Stack
- ✗ChMS + streaming host + podcast host + AI tool = 4 bills
- ✗No shared data — member records don't know about sermon engagement
- ✗Per-seat pricing that rises every time your church grows
- ✗Manual exports and copy-paste to get AI tools to work on your content
A Platform Built Around the Pastor, Not the Spreadsheet
We're not building a feature checklist. Every capability in Confide is designed around one question: does this help a pastor know and care for their congregation better?
Intelligence at the Core
AI in Confide isn't a bolt-on — it's woven into the fabric of the platform, so the right information surfaces at the right moment.
One Unified Platform
Media, giving, community, and communication all share the same member record — so insights surface naturally instead of requiring manual stitching.
A Foundation That Compounds
Confide is a living platform. What you build on today grows in depth and capability over time — without switching tools or migrating data.
The Platform That Grows With Your Ministry
Unlimited members on every plan. Infrastructure-based pricing. AI woven into the workflow — not tacked on. Come build with us.
Trusted by churches worldwide